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Accessibility Statement
Effective Date: 16/12/2024

At LW Plastering Solutions, we are committed to ensuring that our website (www.lwplasteringsolutions.com) is accessible to all users, regardless of ability or technology. We believe that everyone should have equal access to information about our services, and we strive to make our website inclusive, user-friendly, and accessible to all.

This statement outlines the measures we have taken to improve accessibility, any areas that need improvement, and how you can contact us if you encounter issues while using our site.

1. Our Commitment

We aim to ensure our website complies with the Web Content Accessibility Guidelines (WCAG) 2.1 at AA level, which is the internationally recognised standard for web accessibility. We continuously review and update our website to improve accessibility for all users.

2. Accessibility Features

We have implemented the following features to make our website more accessible:

  • Keyboard navigation: All interactive elements, such as links, buttons, and forms, can be accessed and operated using a keyboard alone.

  • Alt text for images: All images contain descriptive alternative text (alt text) to support screen readers.

  • Clear, simple language: We aim to use plain, simple language so that our content is easy to understand.

  • Readable fonts and text size: We use clear, legible fonts and provide sufficient contrast between text and background colours to support readability.

  • Responsive design: Our website works effectively on mobile, tablet, and desktop devices.

  • Consistent navigation: Our website features consistent navigation to make it easier for users to find the information they need.

  • Form labels: Forms on our website have clear labels and instructions to help users submit information.

3. Areas for Improvement

We are committed to continually improving the accessibility of our website. While we strive for full accessibility, we recognise that there may still be some areas requiring improvement, such as:

  • Third-party content: We cannot guarantee the accessibility of third-party content, such as embedded videos or external links, but we aim to select accessible resources where possible.

  • PDF downloads: Some downloadable PDFs may not be fully accessible to screen readers. We are working to ensure future PDFs are more accessible.

If you encounter any issues with third-party content, please contact us and we will do our best to assist.

4. How to Request Assistance

If you experience difficulty accessing any part of our website or have specific accessibility needs, we’re here to help. Please get in touch with us using the contact details below:

Email: Info@lw-plasteringservices.co.uk
Phone: 07516 765947

We aim to respond to all accessibility-related inquiries within 5 business days.

5. How We Test Our Website

We regularly test and review our website's accessibility using a range of methods, including:

  • Manual testing using assistive technologies like screen readers.

  • Automated testing with accessibility tools to identify issues.

  • User feedback from people with disabilities to ensure the site works for everyone.

6. Ongoing Improvements

We are committed to continuous improvement and will make updates to this accessibility statement and our website as technology and standards evolve. Our goal is to provide an inclusive, accessible experience for every user.

7. Feedback and Contact Information

We value your feedback. If you encounter any accessibility barriers on our website or have suggestions for improvement, please contact us:

Email: Info@lw-plasteringservices.co.uk
Phone: 07516 765947

We will do our best to resolve any accessibility issues as quickly as possible.

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